11:11, 28/11/2021

Proactivity in human resources to restore tourism

Currently, many tourism businesses have begun to call back their former employees and organize training courses on safe adaptation to the Covid-19 epidemic to prepare a workforce to recover tourism.

Currently, many tourism businesses have begun to call back their former employees and organize training courses on safe adaptation to the Covid-19 epidemic to prepare a workforce to recover tourism.
 
Recently, some employees of Ba Ho tourist area (in Ninh Ich Commune, Ninh Hoa Town) have been called back to work. Truong Tuan Anh - General Manager of Ba Ho tourist area said, “Previously, the tourist area had 85 employees. During the epidemic, the tourist area only kept a staff of 10 people. We have just called 20 employees back to work to organize tourism activities from the beginning of December 2021. After that, depending on the situation of tourism recovery, more workers will be added." Nguyen Trong Hieu - Manager of Bai Tranh tourist area (in Vinh Nguyen, Nha Trang) also said that the resort has called back some former employees and disseminated regulations on epidemic prevention and control in safe tourism activities to welcome visitors to sea and island tours.
 

 

Sanitizing electric resort car
Sanitizing electric resort car
 
For large enterprises, resuming operations needs a careful personnel preparation. Pham Minh Nhut - General Director of Hon Tam Nha Trang Sea Joint Stock Company said that after nearly 2 years of being affected by the Covid-19 epidemic, the company's staff was reduced from more than 600 people to more than 200 people. If tourism activities recover strongly, the company may call former employees and recruit new ones as well as train them to promptly adapt to work in the current situation. Similarly, Vo Thi Phuong Nga - Deputy Sales Director of Champa Island Nha Trang shared: "The company has carefully prepared a personnel plan in stages. We may call back old employees or recruit new ones, organize more professional training on Covid-19 epidemic prevention and control."
 
Nguyen Thi Le Thanh - Director of the Department of Tourism said that up to now, 100% of tourism employees in the province have been vaccinated with 2 doses of Covid-19 vaccine. The department has made a plan on tourism human resource for the 2021-2025 period, developed human resources to meet the requirements in the new situation by organizing training classes, fostering skills and digitizing training programs. Specifically, from the beginning of September until now, the provincial Department of Tourism has coordinated with education and training units to organize 4 training classes on "Application of information technology in tourism activities" with nearly 700 trainees. The department is organizing 3 training courses to improve Russian language proficiency, high-quality hotel management, and front desk service for employees of tourism enterprises in the province. Currently, the department has developed a human resource training plan for 2022, focusing on training courses on digital transformation in tourism activities, management skills, reception and security adaptive with the Covid-19 pandemic.
 
Thanh Nguyen
 
Translated by T.T