Increasing employees' skills and productivity

Khanh Hoa Department of Labor, War Invalids & Social Affairs is cooperating with vocational schools to open professional development and training courses for hundreds of staff in small and medium-sized enterprises in an effort to improve workforce’s skills and productivity and thus further meet employers' needs.

 

Training to improve labor skills

 

Khanh Hoa Department of Labor, War Invalids & Social Affairs has cooperated with Nha Trang College of Tourism to open a primary course for less than 3 months for over 200 staff at 11 restaurants and hotels in Nha Trang City to improve tourism and service skills. The courses are for 4 careers, namely kitchen/ cooking, restaurant service, reception and room attendance. During 3 months, learners will be equipped with a range of skills in customer service, hospitality duties, plan making, professional presentation, risk analysis and problem-solving skills.

 

 

 

“Temporarily laid off due to COVID-19, we are given a chance to get professional development training which helps us to improve our skills to further meet the needs of the workplace and raise income,” said Bui Thi Hau, a room attendant at D’Qua Nha Trang Hotel, Van Thanh Ward, Nha Trang.

 

COVID-19 has caused hotel performance to virtually grind to a halt, leaving many temporarily out of work. During this time, the hotel has registered staff to attend professional development courses to promote their competence in the hospitality and tourism industry when tourism resumes, according to a representative of Thanh Sang Hotel, Loc Tho Ward, Nha Trang City.

 

Enterprises not only in tourism and service but also in production need training support to improve labor’s skills. “The training is necessary for new, inexperienced workforce to improve their skills and thus increase product quality as well as capacity to use modern machines at the workplace. Therefore, the company has registered 35 workers to attend a primary hands-on practice class taught by teachers of Khanh Vinh District Vocational Training Ethnic Minority Boarding School,” said Nguyen Thanh Cuong, Director of Viet Phat Garment Manufacturing & Trading Company, Dien Toan Commune, Dien Khanh District.

 

Development support for enterprises 

 

There are more than 5.600 enterprises in various sectors in Khanh Hoa, providing jobs for hundred thousands of people, 40% of whom are unskilled workers. Khanh Hoa is still lacking in skilled workers in spite of much progress gained in vocational training in major industries. Many new graduates still have difficulties operating machines at the workplace, according to employers.

 

 

Therefore, to provide development support, especially for small and medium-sized enterprises, Khanh Hoa People’s Committee has approved primary vocational training for less than 3 months for workers at small and medium-sized enterprises in Khanh Hoa in 2020. Accordingly, professional development training will be provided for more than 1,000 workers with a financial aid of over VND1.8 billion from now to the end of the year. The eligibility for the training courses is employment period of 6 months or more and social insurance coverage.

 

Following the Provincial People's Committee’s direction, the department has assigned vocational schools to provide vocational training for workers; and signed a vocational training contract with Nha Trang College of Tourism. This is the first year the vocational training support for employees working in small and medium–sized enterprises has been implemented and Khanh Hoa is the first province in the country taking the approach. This support is expected to help businesses thrive, improve productivity and exploit potentials and strengths, contributing to creating jobs and increasing labor income. The department will continue conducting survey and providing support for improving workforce’s skills in 2021 and beyond, according to Van Dinh Tri, Vice-Director of Department of Labor, War Invalids & Social Affairs.

 

Van Giang

Translated by N.T