Non-cash payments increasing

Sunday, 27/06/2021, 23:25 [GMT+7]

Non-cash payments increasing

ATM cards and e-wallets go familiar

In Co.opmart Nha Trang on a weekend, customers were queuing up to do payment at the cashier counter. Many customers paid by card, most of them are young. Payment by card is done quickly by supermarket staff, saving more time. Vo Dinh Dung - Director of Co.opmart Nha Trang said that in previous years, the rate of customers paying by card and e-wallet was quite low, accounting for only 1-2% of total revenue of the supermarket. Now, this rate has increased to 5%.

At restaurants, cafes, fashion stores... in Nha Trang, payment by card or e-wallet. Ngo Thuy Trang (Phuoc Hai ward) said that she has been using ATM cards to pay for services for more than 2 years, from buying goods at supermarkets, paying telecommunication services or at restaurants, cafes, etc. At some points, paying with QR Pay gave her a 10% discount on the total bill. Payment by card is quick and convenient, no need to carry a lot of cash in your pocket.

According to the report of the State Bank (SBV) - Khanh Hoa Branch, currently, the province has 355 ATMs; more than 1.18 million cards have been issued; 4,477 POS devices have been installed at 2,559 card accepting points. In the first 6 months of the year, the number of ATM transactions has reached nearly 5.34 million, up 1.34%; reached 15,554 billion VND in value, down 2.38% over the same period last year. Due to the sharp drop in tourist arrivals, sales of payment via POS devices decreased. The total number of transactions via POS devices reached 537,880 transactions, down 56.3%; reached 1,471 billion VND in value, down 45.3%. However, domestic payment transactions in the first 6 months of the year increased by more than 70.6% in teh number of transactions and by 74.2% in transaction value over the same period in 2020


A customer paying by card at Coopmart Nha Trang
A customer paying by card at Coopmart Nha Trang

Payment for public services through banks increases

The project to boost payment through banks for public services has been actively implemented by the units and achieved certain results, creating a change in non-cash payment. In 2020, organizations and individuals collected 310,643 items from the State budget through banks with a payment turnover of 12,983 billion VND, reaching 99.6%; tax and customs fee collection reached 100% through banks with 3,560 transactions and 2,253.3 billion VND; electronic tax payment of enterprises reached 41,853 transactions and more than 7,260 billion VND (accounting for 98%).

Electricity bill payment through banks and other payment service providers was 7,086 billion VND, up 133.7% compared to 2019 and accounting for 69% of total electricity bill revenue. In addition, 85.33% of people receive pension and social insurance benefits through their accounts. However, in some areas, the level of achievement is still low (payment of tuition fees, hospital fees and water bills) due to limited information sharing and data exchange between banks and hospitals as well as schools.

Boosting non-cash payments

Nguyen Hoai Chieu - Director of the State Bank of Khanh Hoa Branch assessed that the outbreak of the Covid-19 pandemic caused the shopping and payment habits of Vietnamese consumers to change from direct to online, partly contributing to a positive impact. for efforts to promote cashless payments. In fact, in the province, only in the first 6 months of the year, non-cash payment activities recorded a high growth compared to the same period last year. The number of payment transactions via Internet and mobile phones has increased, especially online savings customers increased by 389.26% in number of turns and 220% in sending sales. In addition, the project to promote payment through banks for public services has also been implemented by the units and achieved certain results. The services of tax collection, payment of social security, payment of electricity bills through banks have basically achieved the set goals...

In order to continue promoting non-cash payments, the State Bank - Khanh Hoa Branch has directed credit institutions in the area to strongly implement digital transformation and digital banking services; improve the quality of payment services in the direction of providing multi-utility services to customers on the basis of applying modern payment methods and technologies. At the same time, credit institutions need to strengthen the work of ensuring security and safety in electronic payment, card payment to make customers feel secure when making non-cash payments; implementing policies to encourage public service providers and customers to use non-cash payment services such as exempting or reducing payment fees, account opening fees...

Khanh Hoa Provincial People's Committee has just issued a document directing departments, agencies, localities and public service providers to promote non-cash payment solutions. In particular, the Provincial People's Committee requested departments, agencies, branches and localities to integrate payment via banks for public services into projects, plans and programs for local socio-economic development. The provincial Department of Education and Training, the Department of Health, and the Department of Labor - Invalids and Social Affairs direct the management units to actively improve the professional process under the guidance of the governing ministry; share information, connect with the national public service portal and payment service providers to make service fee payment...

Hoang Dung

Translated by T.T