Facing the Covid-19 epidemic, over the past time, the banking industry has actively developed a plan to prevent and control the epidemic to ensure safe, smooth and effective operation of the system in all situations.
Facing the Covid-19 epidemic, over the past time, the banking industry has actively developed a plan to prevent and control the epidemic to ensure safe, smooth and effective operation of the system in all situations.
Strengthening epidemic prevention at mobile transaction points
On the morning of June 8, the transaction point of the Bank for Social Policies (VBSP) in Dien Khanh district in Dien Thanh commune still took place as usual. However, the arrangement and layout of transaction points have many changes. Specifically, the seats are spaced apart, so there are only 3 transactions at a time; On the transaction desk is equipped with a splash screen, an officer of the commune is always on duty to guide each customer into the transaction… Pham Trong Duy - Chairman of the People's Committee of Dien Thanh Commune said, before the organization. During the mobile transaction session at the commune, the district VBSP coordinated with the Commune People's Committee to notify the leaders of the savings and loan groups and socio-political organizations about the specific transaction time. At the same time, organize disbursement and debt recovery in groups so that customers can arrange work for convenient transactions, ensure distance, and limit crowds according to the direction of epidemic prevention and control.
Unlike other credit institutions, VBSP's lending, interest collection, debt collection and savings are carried out in the form of mobile transactions at the People's Committees of communes, wards and townships. Currently, the province has 136 transaction points in communes, wards and townships; Each point has nearly 20 groups of savings loans with a large number of customers.
Le Van Thanh - Head of Credit Planning Department, VBSP Khanh Hoa Branch said that to ensure safety during the epidemic season, the branch has thoroughly informed all officials, employees and people who come to deliver the goods. The epidemic must strictly comply with the regulations on epidemic prevention and control such as: wearing a mask, using antiseptic water, measuring body temperature, social distancing... Especially, at transaction desks of transaction points in communes and wards, The town is equipped with splash screens to enhance epidemic prevention and control. Thanks to the good implementation of epidemic prevention and control measures, from the beginning of the year until now, the operation of transaction points has been smooth and safe, ensuring both anti-epidemic and timely disbursement of loans to key beneficiaries. book. In the first 5 months of the year, VBSP Khanh Hoa branch disbursed 600 billion VND to more than 17,000 customers. Credit balance as of the end of May reached 3,260 billion VND, up 147 billion VND compared to the beginning of the year.
Keeping operation in all situations
The State Bank of Vietnam has sent an urgent dispatch to credit institutions and state banks in provinces and cities to implement measures to strengthen prevention, control and remove difficulties caused by the impact of the Covid-19 epidemic. . In particular, the State Bank requires credit institutions and state banks of provinces and cities to strictly follow the directions of the Prime Minister, the Steering Committee for Covid-19 prevention and control at all levels. local rights; proactively develop a plan to ensure safe, continuous and smooth banking operations in all situations. At the same time, continue to implement solutions to support and remove difficulties for loan customers affected by the Covid-19 epidemic.
Other banks and credit institutions have also put the state of epidemic prevention and control to the highest level, especially proactively developing plans to ensure smooth, continuous and effective banking operations in the country.
According to Vu Quoc Huy - Director of BIDV Nha Trang Branch, the branch has issued regulations on working remotely, readying response plans in accordance with the complicated developments of the Covid-19 epidemic, ensuring safety. health of customers, officers and employees and maintain the business continuity of the bank.
A representative of Vietcombank Khanh Hoa also said that the bank always prepares all conditions to cope with the epidemic according to each scenario and level of risk, including a support plan between transaction points and expenses. branch in case of need. Many preventive medical measures have been implemented synchronously, including: Regular disinfection at working and transaction points; cleaning and disinfecting public places and points of contact such as door handles, transaction counters, elevators, ATMs...
In addition to implementing 5K recommendations, cleaning and disinfecting the working environment, leaders of VietinBank Khanh Hoa also focus on protecting human resources to ensure smooth business operations. In which, the bank requires departments and divisions to monitor the health of workers on a daily basis; make response plans, regularly review and update solutions and scenarios to protect human resources from time to time; perform separation of work locations for some key positions...
Mai Hoang
Translated by T.T
